Responsible Gambling at Royal Planet Casino
Keeping gambling within your limits
At royalplanetcasinouk.co.uk, we encourage you to treat gambling as paid entertainment. It cannot provide a dependable income, and no outcome guarantees a win. Money needed for housing, food, bills or other essentials should stay outside your gambling budget.
Decide what you can afford to spend before playing. Consider both the frequency of your visits and the length of each session, then choose daily, weekly and monthly limits that fit that budget.
- Review your spending regularly, rather than relying on memory.
- Avoid increasing your bets to recover money already lost.
- Read the game rules before placing a wager.
- Make your own decision about playing, without pressure from anyone else.
Deposit limits and breaks
You can contact our support at royalplanetcasinouk.co.uk to request the following account controls. A deposit limit requires a written request; explain which limit you want to set.
| Option | What it involves |
|---|---|
| Deposit limit | Request a cap on deposits, with daily, weekly and monthly amounts chosen around your budget. |
| Temporary break | Request time away for up to six weeks. During this period, account access and attempts to create further accounts are restricted. |
| Account closure | Ask support to close your account completely. |
| Self-exclusion | Request exclusion from gambling. The account is blocked soon after the request reaches support. |
| Email removal | Send a written request to be taken off the mailing list. |
For requests on royalplanetcasinouk.co.uk, email [email protected]. Say clearly whether you need a deposit limit, a temporary break, account closure or self-exclusion. If gambling is causing you difficulty, make that clear in your message so your request is not mistaken for a routine account query.
When gambling becomes a concern
Consider whether playing is affecting your everyday life. Reasons to pause and seek help include:
- Missing work or studies because you are gambling.
- Withdrawing from friends, family or activities you previously enjoyed.
- Spending money reserved for essential expenses.
- Concealing how much time or money you spend playing.
- Feeling driven to deposit again after losing your balance.
- Using gambling to avoid problems, or feeling distressed about your play.
These questions are prompts for reflection, not a diagnosis. You do not need to wait for several of them to apply before asking for support.
Help beyond your account
Account restrictions and support with gambling difficulties serve different purposes. Alongside contacting our support at royalplanetcasinouk.co.uk about your account, you can approach the organisations listed in our responsible gambling policy:
- Gamblers Anonymous — visit the organisation’s website for help.
- Gambling Therapy
Preventing access by children
Our games on royalplanetcasinouk.co.uk are intended for adults, not children or adolescents. Parents and carers should keep gambling accounts and devices inaccessible to children.
- Keep passwords private and protect access to gambling applications.
- Stay with your device while a casino session is open.
- Use parental controls to restrict gambling websites.
- Supervise children's internet use and discuss the risks of gambling.
Filtering software cannot prevent every attempt at access. If you suspect a child has registered on royalplanetcasinouk.co.uk, notify our support promptly at [email protected].